Skip to content

High School Technology for Hospitality and Tourism

Browse our main course catalog below. Courses vary by license type. View FlexPoint Virtual School options here. Please confirm all selections with your FlexPoint account manager.

  • N NCAA Eligible
  • H Honors Available
Print Catalog
Back to Catalog Print Course Details

Suggested Prerequisites

Introduction to Hospitality and Tourism

Description

This course takes the knowledge acquired in Introduction to Hospitality and Tourism and narrows the focus to a study of how technology impacts the industry. This is the second course in a series to dive into the career avenues and business opportunities of the hospitality and tourism field, with a special focus on the computer technology and computer-related skills necessary to succeed in the profession. You’ll also learn about proper and safe food-handling. This course prepares you even further for your launch into a hospitality and tourism career, with projects and activities you will be able to apply to your search for a job in this high-demand industry.

Module One: Industry of Change

-Technology in Hospitality 

-Evolution of Technology in Hospitality 

-Hospitality Sectors 

-Professional Associations 

-The Role of the Cloud 

-Technology Tools 

-Technology for Service Operations 



Module Two: Reserve Your Seat

-Latest Trends in Technology 

-Travel Consultants 

-Computerized Reservation Systems 

-Ticketing Processes 

-Required Documents 

-Personal Responsibility 

-Making Reservations 

-PNR Data 

-Customer Service and Communication  



Module Three: Keep It Safe

-Ethical Issues with Technology 

-Security Issues 

-Cybercrimes 

-Responsible Technology Use 

-Security Procedures 

-Types of Security Controls 

-Artificial Intelligence and Chatbots 

-Cleaning and Hygiene 


 

Module Four: Upgrade Your Stay

-Managing Guest Data 

-Managing Inventory 

-Office Technology 

-Cloud Fundamentals 

-Effective Internet Searches 

-Customer Relation Management 



Module Five: Behind the Burger

-Addressing Guest Requests 

-Types of Foodborne Illness 

-Restaurant Design Standards 

-Food Storage Guidelines 

-Techniques for Cooking, Cooling, and Reheating Food 

-Front of House Careers 

-Food Handling Certification 

-Record Keeping 

-Food Testing 



Module Six: Industry of Opportunity

-Training for Hospitality Careers 

Key Career Skills 

-Essential Soft Skills 

-Career Opportunities 

-Resume, Cover Letter, and Portfolio 

-Successful Interviews 

-What to Wear 

-Body Language